Your customers might still have questions before buying your services or products. You will find yourself replying to the same question over and over again. With FAQ videos you avoid repeating yourself and your customers get a personalised answer, from you.

The Australian Open organisers use TV News style web videos to communicate with their fans. Instead of heavily scripted ads, helicopter shots and crafted film style footage, they have chosen to portray the Australian Open 2011 winner, Kim Clijsters, in news style. The Australian Open uses the same format you would expect on the evening news.

Web video has been around for a while and in 2011 online video will even gain more momentum. Corporate online movies are gradually replacing the "old school" corporate DVD and old style corporate movies. Today it's all about getting your message across on your homepage, in a short video!

So what do I wear when I'm involved in shooting my own corporate video? Do I use my hands to support what I'm saying? How do I make sure I look slim? Dig into our 5 secrets and become the star in your next web video.

Shooting with a virtual backdrop (chroma key, bluescreen or greenscreen) means you have to bear in mind a set of rules when choosing your outfit. So what's done and not done?